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First payout timeline
- For new Stripe accounts, the first payout is generally sent 7-10 days after the first successful payment.
- This is a Stripe-level requirement and applies even if payments are already successful.
Help Center
For a new Stripe account, the first payout is usually delayed as part of Stripe risk controls. This delay cannot be waived.
For payout or payment issues, first confirm the correct linked Stripe account and its status in your Stripe Dashboard. If the issue still remains, please contact the Pokato Team.